RN Hospital Liaison

Job Description:
Are you looking for a company with a Positive Culture, Professionalism, Opportunities for Growth, Supportive Leadership, Clear Processes, where you feel Valued and Supported?
Are you able to develop an organized work plan in a high volume environment with rapidly changing priorities?
JourneyCare, a leading healthcare organization serving the Chicago area, has an exciting opportunity for a RN for the ARLINGTON HEIGHTS Hospital area! The Hours are 10am to 6:30pm & Every 3rd Weekend. Also Must be able to drive to Other Hospitals in the area (Primary is NCH. 2ndary is Lake Forest Condell, Good Shepherd).
The RN Hospital Liaison will conduct initial Goals of Care meetings with patients and families in the inpatient hospital setting to assess eligibility, symptom management, and utilization of hospice benefits. You will also have the opportunity to coordinate discharge planning to the home, skilled nursing facility or hospice in-patient setting with members of the interdisciplinary team, and serve as a resource to hospital physicians, case managers and social workers in regard to end-of-life care. Your flexibility and adaptability to schedule changes, and willingness to travel to various hospitals within the area are an integral part of this role.
To accomplish this goal of right care, right place and right time, the Hospice Liaison practices as outlined below:
Holding continuity of care as a priority, the Liaison communicates and coordinates with the larger health care team supporting the patient including hospitalist, hospital case management and nursing, patient's physicians, and other healthcare providers involved in the patient's care at home. The Liaison will attend rounds, facilitate orders, evaluate patient' care (medical, psycho-social and practical) needs, including medical eligibility for services, anticipated needs for equipment, medication, and transportation.
The Liaison collaborates with the patients and their representatives, the patients' inpatient care teams, and outpatient care teams to identify patient/family needs and preferences as well as the overall care needs. The Liaison is responsible for helping the patients and their families determine person-centered goals.
The Liaison possess critical thinking skills, in-depth knowledge of clinical disease, the ability to multi-task, enjoys a fast paced ever changing role and does it with grace and a smile! The Liaison serves as a clinical resource for patients, families, physicians, and facility staff for appropriate placement, medication reconciliation, goals of care and identification of necessary support at home, as well as problem solving barriers or challenges related to the patient returning home.
Experience and Skills:
Registered Nurse (RN) - Hospital Liaison Responsibilities
Work closely with hospital discharge planners, social workers, physicians, patient and potential patients to ensure a smooth transition from hospital care to hospice care.
Effective communication skills and ability to have honest and empathetic goals of care conversations to direct best options for care.
Knowledge of disease trajectory to educate and anticipate needs.
Ability to navigate complex clinical cases.
Collaborate closely with JourneyCare Partner Relation Managers.
Pro-actively advocates for patient care issues to ensure the overall quality of care for patients and family needs.
Minimum of two years' experience in Hospice setting preferred but we can teach you hospice.
Minimum 3 years in nursing experience required.
Must have direct patient care experience within the last five years.
Recent experience in acute-care hospital setting; knowledge of discharge planning/case management strongly preferred.
Must have strong clinical knowledge of disease entities common to hospice.
Must have critical thinking skills with the ability to create a viable and effective patient transition plan and identify barriers in service, effectively conduct verbal or written patient assessments, carry out the referral process, and coordinate with other individuals involved in the plan of care.
Understanding of hospice services and regulations, Medicare Conditions of Participation, reimbursement systems.
Knowledgeable about disease states and prognosis and how illness progresses clinically and functionally.
Knowledgeable of how hospice services can help patients and families at the end of life care.
Ability to communicate and be open in a group setting and a one-on-one conversation.
Self-starter with a high degree of initiative, motivation, flexibility, energy and creativity.
Ability to work as part of a team as well as form harmonious working relationships with internal and external customers.
Excellent collaborative and problem solving skills with customers and management.
Excellent organizational skills.
Must have excellent telephone, interpersonal and written communication skills.
Strong commitment to teamwork and customer service, both internally and externally, is required.
Experience with Microsoft Office suite and electronic health record strongly desired.
JourneyCare is the combined organization of Horizon Hospice & Palliative Care, JourneyCare, and Midwest Palliative & Hospice CareCenter. The three organizations came together in 2015 to provide greater services to more patients and families across 10 counties in the Chicago area and northern Illinois. We offer more than 100 years of combined expertise, providing palliative, supportive and end-of-life care, and helping people facing serious illness live life to the fullest, with dignity and without pain, on their own terms.
JourneyCare is growing and seeking world-class, compassionate professionals who are highly skilled, possess superior interpersonal skills and make a commitment to our culture of excellence. Join our team of physicians, advanced nurse practitioners, registered nurses, social workers, chaplains, and certified nursing assistants, along with more than 1,100 volunteers, as a trusted resource for care and support.
Our services include:
Adult hospice and palliative care
Pediatric hospice and palliative care
Five hospice CareCenters located in Arlington Heights, Barrington, Chicago, Glenview and Woodstock for those who require short-term, around-the-clock medical oversight
Integrative therapies that include pet therapy, music therapy and music-thanatology, aromatherapy, art, massage and compassionate touch
A comprehensive grief support program
Jewish Care Services
We Honor Veterans Program
A broad range of volunteer opportunities
Your Life . . .
Working for JourneyCare is more than a career choice. Many of our team members will tell you it's a calling that changed their lives.
JourneyCare has cared for generations of patients and families facing serious and life-limiting illnesses, providing comfort, peace and well-being.
We are committed to be the employer of choice by offering:
Competitive compensation
A comprehensive benefit-package
Continuing education and generous tuition reimbursement
A supportive, collaborative and fun work environment
Your Path . . .
Our Care Teams are committed to making each day the best it can be for our patients and families while enriching the lives of those we serve.
Join our Journey!
For more information apply online at http://www.journeycare.org and explore career opportunities with us.

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